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Do you have a question before booking your stay? Please read through our frequently asked questions.
If you cannot find an answer to a question you have on our website, you can contact us here.

Can we check-in after 2 pm?

Yes, we have contactless check-in. You will receive a lockbox code before your arrival which will contain your key to the dome.

Can I check out later then 11am?

No, our normal check-out time included in your stay is 10 am. If you would like to add late checkout at 11 am to your stay, you can add this to your cart when booking your room online.

Can I bring my pet?

No, our luxury domes are not pet-friendly.

Can I bring my children to stay with us in the domes?

No, our domes are for 2 Adults only.

Do I bring my own food?

We have a restaurant on-site open Wednesday - Sunday for lunch and dinner.
Please call (03) 9740 0222 to make a reservation.

Are the windows glass?

Our windows are NOT glass and consist of PVC film (plastic). You cannot see out of the windows - they consist of a cloud film.

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